apps — support

App support

Help for our iOS apps: Formé App, Terrosa, Scion, Beastly, Steele, and Tressé. For questions, bug reports, or feedback, reach out below. We read every message.

Looking for ScopePro? ScopePro is a separate service with its own accounts, billing, and data policies. These answers don't apply to it. Visit scopeproapp.com/contact.
contact

email support@unnameddev.com

frequently asked

Do these apps require an account?

No. Our iOS apps work fully offline with no sign-in required.

How do I cancel a subscription?

Subscriptions to these apps are purchased through the App Store and managed through your Apple ID. Go to Settings → [your name] → Subscriptions on your iPhone or iPad.

How do I request a refund?

Refunds for App Store purchases are handled by Apple, not by us directly. Visit reportaproblem.apple.com.

I found an ingredient/plant/issue your app doesn't recognize — how do I report it?

Email us at the address above with as much detail as possible. We review and update our databases regularly.